PRIVACY / INFORMATION / CONTROL

Privacy Policy

Clear information about how personal information is collected, used, retained and managed when you interact with INSPIRO GRAPHIC and its website.

STATUS Effective immediately
01 PRIVACY FRAMEWORK
SCROLL
01

Privacy information for INSPIRO GRAPHIC

INSPIRO GRAPHIC is operated by INSPIRO CREATIVE LTD. The website provides information about our professional graphic design and brand identity services, including logo design, brand identity materials, marketing design and digital brand asset services.

This Privacy Policy explains how we handle personal information when you visit the website, contact us, request information about our services, submit a service enquiry or otherwise communicate with us through the available website channels.

IC
DATA CONTROLLER INSPIRO CREATIVE LTD Company No. 13089362 Unit 35, Moreland Trading Estate,
Bristol Road, Gloucester,
Gloucestershire, England, GL1 5RZ
hello@inspirographic.com 01452 941558
01 WHAT WE COLLECT

Information needed to respond to enquiries and provide requested services.

02 WHY WE USE IT

To communicate with you, assess requests and manage agreed services.

03 HOW LONG

Information is retained only for defined operational or legal periods.

04 YOUR CONTROL

You can request access, correction or other applicable privacy rights.

01
DATA / INPUT

Information We Collect

We collect information that you choose to provide when you contact us, request information, discuss a design requirement, submit a service enquiry or communicate with us about an existing project. The information may include your name, business name, email address, telephone number and information contained in your enquiry.

Where you provide project information, we may also receive design requirements, preferred formats, project descriptions, supplied brand materials and other information that is reasonably necessary to understand the requested service.

A Contact Information

Name, email address and telephone number when provided.

B Business Information

Business name and project information supplied during an enquiry.

C Project Information

Briefs, requirements, formats and materials supplied for design work.

D Technical Information

Limited website and device information generated when the website is accessed.

02
PURPOSE / USE

How We Use Information

We use personal information only for clear and relevant business purposes connected with the operation of the website and the services you request. This may include responding to enquiries, discussing project requirements, preparing service information, communicating about an agreed project and maintaining appropriate business records.

Information may also be used to maintain website functionality, understand technical issues and meet applicable administrative or legal record-keeping requirements.

01 ENQUIRIES

Respond to questions and service requests submitted through available communication channels.

02 PROJECTS

Understand requirements and communicate about agreed design services.

03 RECORDS

Maintain necessary business and service records for defined periods.

04 WEBSITE

Maintain, secure and improve the practical operation of the website.

03
LEGAL / BASIS

Lawful Basis for Processing

Where applicable, personal information is processed using a lawful basis available under applicable UK data protection requirements. The basis depends on the reason the information is being used and the circumstances in which it was obtained.

PROCESSING ACTIVITY RELEVANT BASIS
Responding to a service enquiry Steps requested before entering an arrangement
Providing agreed services Performance of an agreed arrangement
Maintaining required business records Legal obligation where applicable
Website operation and security Legitimate interests where applicable
Optional communications Consent where required
04
ACCESS / DISCLOSURE

Information Sharing

We do not make personal information available for unrelated purposes. Information may be shared where this is reasonably necessary to operate the website, provide an agreed service, maintain technical systems, communicate with you, or comply with a legal requirement.

Where an external service provider processes information on our behalf, access is limited to the information and purpose reasonably required for that service. We expect appropriate confidentiality and data-handling arrangements to apply.

YOU YOUR INFORMATION
REQUIRED SERVICE
BUSINESS REQUIREMENT
Website & Technical Providers Where necessary for website operation, hosting, security or technical support.
Professional Advisers Where reasonably required for accounting, legal or professional business support.
05
TIME / RETENTION

How Long We Keep Information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, subject to any longer period required for applicable business or legal records. When information is no longer required, it is securely deleted, destroyed or otherwise disposed of in an appropriate manner.

INFORMATION TYPE STANDARD RETENTION PERIOD REASON
General website enquiry Up to 12 months after the last communication Enquiry handling and follow-up
Unsuccessful service enquiry Up to 12 months after closure Business administration and reference
Active project information During the project and up to 12 months after completion Service delivery and project administration
Business transaction records Up to 7 years where required Accounting, taxation or legal record requirements
Optional communication preferences Until withdrawn or no longer required Preference management
Routine technical logs Up to 90 days Security, diagnostics and website operation
RETENTION PRINCIPLE No information is kept indefinitely without a relevant business, operational or legal reason.
06
PROTECTION / ACCESS

Information Security

We take reasonable technical and organisational measures to protect personal information against inappropriate access, loss, alteration or disclosure. Access to information is limited according to business requirements and the role of the person or provider handling it.

01 LIMITED ACCESS

Information is accessed only where reasonably required for an identified business purpose.

02 CONTROLLED SYSTEMS

Appropriate account and system controls are used for relevant website and business systems.

03 REVIEW

Information-handling practices are reviewed when operational requirements or processing activities change.

04 DISPOSAL

Information reaching the end of its applicable retention period is securely removed or disposed of.

07
WEBSITE / TECHNOLOGY

Cookies & Website Data

The website may use cookies or similar technical technologies to support essential website functions, remember selected settings, understand technical performance or provide relevant website functionality.

Where a non-essential technology requires user permission under applicable requirements, it will only be used in accordance with the relevant consent mechanism. You can also manage cookie settings through your browser.

08
INDIVIDUAL / CONTROL

Your Privacy Rights

Subject to applicable requirements and circumstances, you may have rights concerning the personal information we hold about you. These may include requesting access to information, asking for inaccurate information to be corrected, requesting deletion where applicable, asking for processing to be restricted, and objecting to certain processing.

01 ACCESS

Request a copy of personal information we hold about you.

02 CORRECTION

Ask us to correct information that is inaccurate or incomplete.

03 DELETION

Request removal of information where the applicable conditions are met.

04 RESTRICTION

Ask for processing to be limited in circumstances provided by applicable requirements.

05 OBJECTION

Object to certain processing where the applicable conditions provide that right.

06 CONSENT

Where processing relies on consent, you may withdraw it at any time.

09
CONTACT / REQUEST

Privacy Requests

To make a privacy request or ask a question about the handling of your personal information, contact INSPIRO CREATIVE LTD using the details below. Please provide enough information for us to identify the relevant request and respond appropriately.

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PRIVACY CONTACT INSPIRO CREATIVE LTD

Unit 35, Moreland Trading Estate,
Bristol Road, Gloucester,
Gloucestershire, England, GL1 5RZ

hello@inspirographic.com 01452 941558
RESPONSE We aim to respond to valid privacy requests without undue delay and, where applicable, within one month of receiving the request. If a request is complex or multiple requests are made, the applicable response period may be extended where permitted, and you will be informed where required.
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REVIEW / TRANSPARENCY

Policy Changes

This Privacy Policy is effective immediately. We may review this information when our website, services, information-handling practices or applicable requirements change.

Where a change introduces a new purpose for using personal information, the relevant privacy information will be updated before the new processing begins where applicable. The current version of this Privacy Policy will remain available on the website so that visitors can review how information is handled.

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TRANSPARENCY PRINCIPLE Clear information. Defined purposes. Defined retention. Accessible contact.
INSPIRO GRAPHIC
PRIVACY / INFORMATION / RESPONSIBILITY
COMPANY NO. 13089362